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Legal notice / Privacy policy

OWNER OF THE WEBSITE

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is reflected below:

Company owner of this website: EUROALIMENT QUALITY FOOD SUPPLIER, SLU

CIF: B25368432

Address: POL. IND. AL KANIS NAU A CTRA. N-230 KM. 11,2 - 25124 - ROSELLÓ (LLEIDA)

Registered in the Commercial Registry of Lleida of Euroaliment PEC SLU First Registration Number nº1, Volume 440, Folio 175, Sheet L-8218, date of 04/18/1996

Telephone: 973730525

Email: info@grup-pons.com

OBJECT

The Controller makes this document available to users in order to comply with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce and current regulations on Data Protection, as well as to inform all users of the website about the conditions of use thereof.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provisions that may be applicable.

The Controller reserves the right to modify any type of information that may appear on the website, without any obligation to notify or inform users of such obligations, with publication on the Controller's website being deemed sufficient.

RESPONSIBILITY

The Controller is exempt from any type of liability derived from the information published on its website, provided that this information has been manipulated or introduced by a third party outside of it.

IP ADDRESSES

The website servers will be able to automatically detect the IP address and domain name used by the user.

An IP address is a number that is automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server activity file, which allows the subsequent processing of the data in order to obtain purely statistical measurements that allow us to know the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

LINKING POLICY

From this website, you may be redirected to content on third-party websites. Since the Controller cannot always control the content posted by third parties on their websites, it does not assume any type of responsibility for said content. In any case, the Controller declares that it will immediately remove any content that may contravene national or international legislation, morality or public order, proceeding to immediately remove the redirection to said website, bringing the content in question to the attention of the competent authorities.

The Controller is not responsible for the information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks or any other means that allow third parties to independently publish content on the Controller's website. However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the Controller makes itself available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure that it functions correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the Controller does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make access to the website impossible.

DATA PROTECTION

The Controller is deeply committed to compliance with the provisions of current regulations on data protection, and in the context of the new regulatory framework established pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter, the "RGPD"), and the regulations Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, the "LOPDGDD").

Likewise, the Controller informs that it complies with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce and will request your consent to the processing of your data for commercial purposes at all times.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics are the property of the Controller or, where applicable, have a license or express authorization from the authors.

All content on the website is duly protected by intellectual and industrial property regulations.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in all cases the prior written authorization of the Responsible Party. Any use not previously authorized by the Responsible Party will be considered a serious breach of the intellectual or industrial property rights of the author.

Any designs, logos, text and/or graphics not belonging to the provider and which may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise in relation to them. In any case, the Controller has the express and prior authorization of the same.

The Controller expressly authorizes third parties to redirect directly to specific content on the website, which must in all cases redirect to the main page of the Controller's website.

The Controller recognises the corresponding intellectual and industrial property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility of the Controller over them, nor does it imply any endorsement, sponsorship or recommendation on its part.

For all images where the design software allows it, the corresponding references to the authorship and corresponding license have been included.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so in writing or by emailing us at the address indicated in the header.

SSL

The Controller has contracted an SSL ("Secure Sockets Layer") certificate for its website.

An SSL certificate protects all personal and confidential information that may be handled on a website, regardless of the information being transmitted, such as from any of the website's contact forms to the server, or data entered for newsletter subscription or access to protected areas, etc.

The website address will appear in green, activating the “https” protocol that allows secure connections from a web server to the user's browser.

PRIVACY POLICIES

EUROALIMENT PROVEEDOR DE ALIMENTOS DE CALIDAD, SLU, informs users of the website about its policy regarding the treatment and protection of personal data of users and customers.

And it guarantees at all times the full and complete compliance with the obligations set forth by the data protection and information society services regulations: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD), the regulations Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSIce).

DATA CONTROLLER

EUROALIMENT SUPPLIER OF QUALITY FOOD, SLU

CIF: B25368432

Address: POL. IND. AL KANIS NAU A CTRA. N-230 KM. 11,2 - 25124 - ROSELLÓ (LLEIDA)

Registered in the Commercial Registry of Lleida of Euroaliment PEC SLU First Registration Number No. 1, Volume 440, Folio 175, Sheet L-8218, date of 04/18/1996

Telephone: 973730525

Email: info@grup-pons.com

PURPOSES OF DATA PROCESSING

The data provided by the User are used for various purposes listed below:

Purpose of the treatment

Legal basis for processing

Manage queries raised through web forms.

Legitimate interest of the Company to respond to information requests via the website.

Consent expressly given at the time of data collection through web forms.

Sending newsletters, commercial communications and promotions.

Consent expressly given at the time of data collection through web forms.

Create and manage your registration as a User.

Consent expressly given at the time of data collection through web forms.

For the development, fulfillment and execution of the sales or services contract that you have contracted through our website.

Consent expressly given at the time of data collection through web forms.

We believe that we have a legitimate interest in carrying out the necessary checks to detect and prevent potential fraud when you make a purchase.

Execution of a contract.

Perform accounting management.

Execution of a contract.

Comply with current tax obligations.

Compliance with legal obligations that apply to us.

Manage incidents and website maintenance.

Legitimate interest of the Company.



DATA RETENTION PERIOD

Purpose of the treatment

Conservation period

Manage queries raised through web forms.

We will process your data for as long as necessary to process your request or petition.

Sending newsletters, commercial communications and promotions.

We will process your data until you unsubscribe.

Create and manage your registration as a User.

We will process your data for as long as you remain a registered user (i.e. until you decide to unsubscribe).

For the development, fulfillment and execution of the sales or services contract that you have contracted through our website.

We will process your data for the time necessary to manage the purchase of the products or services you have acquired, including possible returns, complaints or claims associated with the purchase of the particular product or service.

Perform accounting management.

We will process your data for the time necessary to comply with the legal limitation periods that apply to you.

Comply with current tax obligations.

We will process your data for the time necessary to comply with the legal limitation periods that apply to you.

Manage incidents and website maintenance.

We will process your data for the time necessary to comply with the legal limitation periods that apply to you.



DATA RECIPIENTS

In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that support us in the services we offer you (Data Processors), namely:

- Financial institutions

- Technology service providers

- Suppliers and collaborators of logistics, transportation and delivery services.

- Suppliers and collaborators of services related to marketing and advertising.

Group Companies :

PONS TRADICIÓ, SLU - B25573734

PONS PRODUCCIÓ, SLU - B25573767

PONS BUILDINGS, SLU - B25564139

GRUP PONS SINCE 1945, SL - B25538083

Those in charge of processing data for the execution of a contract or provision of a service to the Controller, thereby following their instructions at all times and ensuring the same levels of security.



USER RIGHTS

The user has the right to:

  • Request access to your personal data that is being processed and receive such information in writing by the requested means.
  • Request rectification of inaccurate personal data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
  • Request limitation of the processing of your data.
  • Oppose the processing of your personal data where applicable, in which case your data will no longer be processed except for legitimate reasons.
  • Right to the portability of your personal data when the processing is based on consent and is carried out by automated means. The data will be delivered in a structured, commonly used and machine-readable form.
  • Right to withdraw consent given.
  • Right to file a complaint with the Spanish Data Protection Agency.

The User may exercise the aforementioned rights by sending an email or postal mail to the Controller, proving his or her identity with a scanned copy of his or her ID or equivalent document, and specifying the right he or she wishes to exercise.

DATA ORIGIN

Personal data will be provided by the interested party on a completely voluntary basis. Failure to provide certain data or questions that may be asked during the registration process or in the various electronic forms presented to the User may result in the impossibility of accessing certain services for the provision of which it is essential to have personal data. In such case, the Controller will inform the User of the mandatory and/or necessary nature of providing personal data for the operation of the service.

The Controller assures the confidentiality of your personal data and guarantees its security, adopting the necessary measures to prevent its alteration, loss, processing or unauthorized access.

INFORMATION PROVIDED BY THE USER

Minors under 18 years of age may not provide their personal data without the prior consent of their parents and/or legal guardians.

By entering their data in the contact forms or in download forms, Users expressly and freely accept that their data are necessary for the Controller to process their request, and the inclusion of data in the remaining fields is voluntary.

The User guarantees that the personal data provided is true and is responsible for communicating any changes to it.

All data requested through the website are necessary to provide an optimal service to the User. If all data is not provided, there is no guarantee that the information and services provided by the Controller will be fully tailored to your needs.

SECURITY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the Controller is complying with all the provisions of the RGPD and LOPDGDD regulations for the processing of personal data under its responsibility, which are processed in a lawful, fair and transparent manner in relation to the interested party and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The Controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of Users and has communicated to them the appropriate information so that they can exercise them.

SECURITY BREACHES

The Controller will inform any security breach affecting the database used by this website, or affecting any of our third-party services, to each and every person, whose data may have been affected, and to authorities, within 72 hours of detecting the breach.

APPLICABLE LEGISLATION AND JURISDICTION

It reserves the right to file any civil or criminal actions it deems necessary for improper use of the Website and Contents.

The relationship between the User and the Controller shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise in relation to the interpretation and/or application, the parties shall submit their conflicts to the ordinary jurisdiction, submitting to the judges and courts that correspond according to law.